we're a small team, but you are important to us, so we will respond within 24-48 hours and always happy to hear from you! we don't work on weekends because we like to have a little r&r too :)

we offer free shipping on orders over $200

returns and exchanges are free to ship

orders placed on perfectwhitetee.com are processed monday-friday 8am to 3pm PST (excluding major holidays) and are shipped within 2-4 business days (usually sooner) from when the order is placed, pending payment authorization and verification.

yes, and items marked final sale cannot be returned.

please reach out to perfect@perfectwhitetee regarding all urgent order inquries. once the order is fulfulled, no changes can be made to the order.

please reach out to perfect@perfectwhitetee regarding all urgent order inquries. once the order is fulfulled, no changes can be made to the order.

we do not adjust pricing for sale items retroactively. all sale pricing are honored only within the sale dates.

yes. customers love these :)

gift cards can be purchased here and are available for $50, $100, $150, $200, or $300.

all gift cards are final sale and non refundable.

all good questions: for online orders in the U.S., we accept merchandise in new condition with original tags attached for a full refund.

we’ve received requests about returning items that have been washed and worn. we love you, but we can’t. we have boundaries.

you have 30 days from shipped date to send back your return or exchange. if you choose to return an item(s), we will credit your original payment method.

please note that underwear and items marked 'final sale' are
non-returnable (obvi).

absolutely. we offer size + color exchanges for the same style

please send back your return within 30 days of receiving your order. if we do not receive the item, we will not credit your account. please, please, please only send returns using our pre-paid return labels so that we can track your stuff! we cannot refund a lost return sent using a method other than our return labels. 

like most brands, final sale items are not eligible for exchange.

i like it, but it’s a wee bit too big/small; how do I create an exchange?

to create an exchange:

click on our returns page and input your email and order number.

select exchange for the item you want to exchange.

choose a new size or color and click next Step.

confirm your return and click process return.

print your return label and drop off your return by the stated date to avoid being charged.

as mentioned above, all returns should be in new, unworn, and
unwashed condition with attached tags. after 30 days from shipped date, items are ineligible for return.

please note: final sale items cannot be returned.

no exceptions will be made for sizing, fit, or fabric issues unless there is a defect (it happens). we understand that buying final sale items is a serious commitment. if you have any questions about the style, please get in touch with our perfect
customer care representative before placing your order. also, items purchased as gifts still apply to our 'final sale' policy and can’t be returned.

no, we do not honor price adjustments.

yes! not to worry, no fees will be deducted from your total refund amount

eeek. we hope you never get one of these, but there's always lemons in the pile. we will gladly exchange your order for a new, perfect piece at no charge. please email perfect@perfectwhitetee.com with a pic of the damaged area and we will send you a return label as soon as possible.

yes (but you'll love them so much, you probably won't) ;)

once we receive your return in our warehouse, allow 3-4 business days for it to be processed and then 5-10 business days for your bank to post the refund to your account. your refund can only be credited back to the original form of payment. we’ll send you an email when our team has processed your refund, so you know it’s on the way.

please only send returns using our pre-paid return labels so that we can track your stuff. as much as we’d want to, our system cannot refund a lost return that was sent using a method other than our return labels.

UPS Ground

UPS 3 Day Select

UPS 2nd Day Air

shipping rates are calculated at checkout

free shipping on orders $200 +

orders are processed and will leave our warehouse within 2-3 business days, excluding holidays + weekends.

expedited shipping only triggers only once the package leaves our warehouse. reminder that we still need 4-5 business days to pack and ship.

we accept international orders outside of the US, but perfectwhitetee does not cover any shipping fees or international duties upon arrival.

we currently accepts Visa, MasterCard, Discover, and American Express for all orders.

Shop Pay is an accelerated checkout that lets customers save their email address, credit card, and shipping and billing information.

for further info click here.

most of our pieces are true to size. we have style descriptions under each piece for a better understanding of the fit of each individual style.

the care label inside on the wearer's left will list the care for the garment.

we currently offer all our women's styles in xs, s, m and l, as well as xl in our top sellers. we offer sizes s, m, l, xl and xxl for men's styles.

america! all our fabrics are sourced and knitted right in our backyard, in los angeles, california. we are very proud of our partnership with a family-owned local mill. this allows us to react to our customer needs quickly and always keep one eye on production for quality issues.

we garment dye our collection, so there may be slight variances with shading and color. garment dyeing isn't an exact science, but we love the washed and worn-in vintage look of all our styles, so we do it anyway.when purchasing a set, we recommend choosing styles with the same fabrication for the closest match possible.

we try to restock once a month, but sign up for our waitlist if your fave style isn't available.

only twice per week unless there's a special event going on (who has time for so many emails?!)

no. promocodes can only be used one at a time (rats, I know).

it's a huge bummer.

please reach out to perfect@perfectwhitetee regarding all influencer inquries. we'd love to hear from you.

this is our rewards and loyalty program. you can sign up here and recieve perfect points to use towards future purchases.

yes we do. all you need to do is sign up forthe perfect cluband refer a friend by email. both of you will recieve 20% off your next order.

yes. please reach out to perfect@perfectwhitetee regarding all wholesale inquries.

we're growing quickly! so if you are interested in working with us, please send us your cover letter and resume to perfect@perfectwhitetee.com

Purchases made during the Black Friday/Cyber Monday promotions will be considered Final Sale. Gift cards do not qualify for the discount offer. No price matches or adjustments. Cannot be combined with any other promo code. Offers may be modified or discontinued at any time without notice.